When you collect the bike there is a security deposit to pay of £50.00 (IN CASH) per bike, you are required to show your photo ID. For electric bikes the security deposit is £200.00 (IN CASH) per bike plus photo ID eg photo card driving licence and corresponding document eg utility bill / bank statement is required. Your ID is kept for the duration of the hire.
The Ebikes come with a secure quality D lock. If a bike is stolen the hirer is required to pay for the replacement value of the bike.
Extras: helmet £1.50, panniers £5 and childseats £15 pay for these on the day. Bookings can be cancelled up to seven days in advance with a 50% refund, thereafter no refund is given. Bookings can be moved (subject to availability) to a different day up to seven days in advance.